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Sales, refunds and settlement accuracy

BSP Reconciliation Officers

Travel finance specialists who reconcile BSP activity against your ticketing and accounting records, investigate variances and help keep settlement periods accurate and controlled.

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Indicative cost comparison

A specialist seat.
Without the local overhead.

Indicative starting rateFrom AUD $22 per hour + GST

A transparent starting point for an experienced managed resource.

Included in the relationshipOne managed specialist

Travel-specific screening, contracting, onboarding and ongoing team support.

Detailed comparisonGet the full salary guide

See role-by-role annual costs, Australian comparisons and indicative savings.

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Starting rates are indicative total client rates in AUD plus GST. Final pricing depends on experience, tenure, GDS expertise, coverage hours and role complexity.

What they do

The work they
take ownership of.

  1. 01

    Reconcile BSP billing reports against issued tickets, refunds and exchanges

  2. 02

    Match transactions to mid-office, general ledger and payment records

  3. 03

    Investigate unmatched items, tax differences, duplicate entries and variances

  4. 04

    Track refunds, airline adjustments, ADMs and ACMs

  5. 05

    Prepare settlement summaries and supporting reconciliation schedules

  6. 06

    Maintain an exceptions register and follow issues through to resolution

  7. 07

    Escalate material discrepancies in line with your finance controls

How they help

More capacity.
Less operational drag.

01

Improve financial control

Regular reconciliation gives management a clearer view of what was issued, refunded, adjusted and settled.

02

Find discrepancies earlier

Unmatched transactions and airline adjustments are investigated during the cycle rather than accumulating into a larger problem.

03

Free senior finance capacity

Detailed matching and exception work is prepared cleanly so local finance leaders can focus on review, cash flow and decisions.

A typical day

Embedded in
your workflow.

The exact rhythm is shaped around your business, priorities, systems and service levels.

Load reports

Collect BSP, GDS, mid-office and accounting data for the period.

Match transactions

Reconcile tickets, refunds, exchanges and adjustments line by line.

Investigate exceptions

Trace variances and request supporting information where required.

Report and escalate

Update the exceptions register and prepare the review summary.

The right profile

Travel experience
that fits the work.

Experience we look for

  • 5+ years in travel finance, BSP or ticketing reconciliation
  • Strong understanding of tickets, refunds, ADMs and ACMs
  • Advanced spreadsheet and transaction-matching skills
  • High accuracy and a clear audit trail

Typical systems

  • IATA BSPLink
  • GDS ticketing records
  • Travel mid-office platforms
  • Accounting systems and Microsoft Excel

Best suited to

  • IATA-accredited agencies
  • TMCs with substantial air volume
  • Consolidators and wholesalers
  • Finance teams needing stronger reconciliation support

Build the role around your agency

Need this person
behind your team?

Tell us where the pressure is. We will shape the brief, shortlist experienced travel people and stay involved after they start.

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