A transparent starting point for an experienced managed resource.
From confirmed booking to travel-ready
Fulfilment Coordinators
Detail-focused coordinators who complete the operational work after a sale, ensuring each booking is checked, documented, invoiced and ready before the traveller departs.
Discuss this role ↗︎Indicative cost comparison
A specialist seat.
Without the local overhead.
Travel-specific screening, contracting, onboarding and ongoing team support.
See role-by-role annual costs, Australian comparisons and indicative savings.
Request the guide ↗︎Starting rates are indicative total client rates in AUD plus GST. Final pricing depends on experience, tenure, GDS expertise, coverage hours and role complexity.
What they do
The work they
take ownership of.
- 01
Check confirmed bookings against itinerary, client and supplier details
- 02
Verify names, dates, inclusions, payments and special requests
- 03
Prepare invoices, vouchers, e-tickets and final travel documentation
- 04
Request and record missing passport, visa or traveller information
- 05
Reconfirm services and chase outstanding supplier documents
- 06
Update booking files, CRM records and departure checklists
- 07
Escalate discrepancies before they become a departure-day problem
How they help
More capacity.
Less operational drag.
Protect every booking
A structured pre-departure check catches missing details, documents and confirmations before they affect the traveller.
Let consultants keep selling
Move repeatable post-sale administration away from revenue-generating consultants without losing ownership or visibility.
Create a repeatable process
Every file follows the same checklist, documentation standard and completion status, making growth easier to manage.
A typical day
Embedded in
your workflow.
The exact rhythm is shaped around your business, priorities, systems and service levels.
Review departures
Prioritise upcoming files and identify missing documents or payments.
Check bookings
Verify names, dates, services, status and special requirements.
Prepare documents
Create invoices, vouchers, e-tickets and final itineraries.
Complete and escalate
Close ready files and flag discrepancies with enough time to resolve them.
The right profile
Travel experience
that fits the work.
Experience we look for
- 2–5+ years in travel operations, reservations or administration
- Strong booking-file and document accuracy
- Confidence liaising with multiple suppliers
- Disciplined checklist and deadline management
Typical systems
- GDS and reservation platforms
- Mid-office and invoicing systems
- Document production tools
- Supplier portals and shared inboxes
Best suited to
- Growing leisure agencies
- Tour operators and wholesalers
- Agencies with complex documentation
- Consultants carrying too much post-sale admin
Build the role around your agency
Need this person
behind your team?
Tell us where the pressure is. We will shape the brief, shortlist experienced travel people and stay involved after they start.